Virtual queue boarding groups are being considered for more Walt Disney World attractions as Disney looks for ways to control its queues.
As attendance continues to rise, and physical distancing remains a necessity, queue space is becoming a problem at a number of attractions. Lines are frequently overspilling into walkways and extending far beyond the normal queue area.
Disney has successfully managed the demand for Star Wars: Rise of the Resistance with its virtual queue, and may soon deploy the system at other attractions. We understand that Millennium Falcon: Smuggler’s Run at Disney’s Hollywood Studios, and Jungle Cruise at the Magic Kingdom are two of the attractions that may join the system.
As with Rise of the Resistance, guests would use My Disney Experience to join the virtual queue, to be given a return time to join the physical queue.
Demand for Rise of the Resistance means that the virtual queue typically reaches capacity within 10 seconds of it opening, although it would seem unlikely that other attractions would reach capacity that quickly.
Article Posted:
Oct 19, 2020 / 8:50am ET